1 reviews | Active since Jul 2011
Don't die with FNB
After my sister's passsing I need to close her account. I emailed all the required certified documents to ********** on the 13th of April. I was told to wait 21 days for feedback, which in its own is just ridiculous!
To this day, not a single email or call!
Your guys suck! What shocking service!
Good Day Mogamad,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mogamad,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***