Don't Dare take their Sim Card

Good day Mr Peter,

My Question is why does FNB take advantage of people who can't defend themselves. Take advantage of poor clients who need nothing but service.

2 weeks ago FNB phoned me offering their Rediculous Sim card and I accepted because I trust them with their products . However a lot was not explained to me , they never advised that they will Port my Sim card of MTN.

THEY did that without my permission. Since yesterday l haven't had my phone active because they are forcing me to use their Sim card and their SIM card I can only drive to the Mall to buy their AIRTIME AT THE ATM , I MEAN WHAT THE **** IS THAT.

I PHONED LAST NIGHT AT 10PM, SPOKE TO LUNGILE AND THE SO CALLED MANAGER WHO COULDN'T EVEN HELP NE WITH ANYTHING ANOLD ROMAIN , I TOLD THEM ABOUT MY ISSUES , I TOLD THEM THAT I CAN'T GO TO THE MALL TO BUY AIRTIME AT THEIR ATM , I TOLD THEM THAT I USE MY PHONE FOR BUSINESS PURPOSES AND I CAN NOT STAY WITH NO PHONE. AND I ALSO ASKED THEM TO UN PORT MY NUMBER , THEY TOLD ME THAT TBEY CAN'T HELP AND I CAN GET HELP IN YHE NEXT 24 HOURS....

NOW ITS 10AM NO ONE HAS PHONED ME , WHEN I PHONED THEIR CALL CENTER FEW MINUTES AGO THE LADY SOUNDED RUDE AMD JUST PATHETIC.

SHE ADVISED ME TO GO BUY A NEW SIM CARD OF MTN CAUSE THE OLD ONE IS NO LONGER GONNA WORK.

*** IS THAT, THAT MEANS THE WHOLE DAY I WONT HAVE A PHONE.

THEY FLIPPEN BLOCK MY DAMN SIM CARD AND NOW ITS MY DUTY TO GO BUY A NEW ONE WITH MY MONEY....

PLEASE ADVISE ME ON HOW TO CANCEL EVERYTHING THAT ASSOCIATE ME WITH YOU , INCLUDING MY BANKING AND ALL STUPID FUNERAL COVERS .

This is an incovinience at it's best. MY ADVICE IS PLEASE STAY AWAY FROM ANY CELL PHONE RELATED MATTER AND FOCUS ON BANKING BECAUSE YOU ARE REDICULOUS IN THIS , YOU ARE VERY *********** INCLUDING YOUR ADVICERS.

MY ADVISE TO CLIENTS IS DONT DARE ALLOW THEM TO PORT YOUR NUMBER. YOU WILL CRY JUST LIKE I HAVE BEEN CRYING SINCE YESTERDAY.

EVEN TODAY I HAVEN'T GOT HELP.

NO ONE HAS CALLED AS PROMISED.

REGARDS HENRY