Don't choose FNB for Business Banking

On 20 Feb, I asked FNB to close my business accounts & to send me my last statements, as well as my IRP5's for the year.

After not hearing anything from them, I followed up by logging complaints on 12 March and 16 March, where after they closed the accounts. But, they did not send me the requested statements or IRP5's.

Since then, I have followed up on 23, 25, 31 March and 6 April. I have asked twice for contact details of a Complaints Manager, but, they have still not sent me my statements / IRP5's, or contact details to escalate the Complaint.

Their Business Banking & general Complaints department has received my complaints & have sent me case reference nr's....but, no work has been done.

I would really urge anybody else to rather open Standard Bank Business Accounts. I have had issues getting service out of FNB Business from day one!