don't care about there customers

I HAVE BEEN WITH FNB -+ 35 YEARS AND LATERLY I HAVE BEEM OIUT OF A JOB FOR 5 MONTHS I HAVE INSURRENS COVER ON MY CREDIT CARD BUT THEY REFUSE TO PAY AFTER 7 PHONE CALL EACH PRSON GAVE ME A DIFFERENT STORY AND HAVE STILL NOT PAID THIS IS THE FIRST TIME I NEEDE HELP AND THEY TURNED THERE BACK ON ME. NEXT YEAR I WILL BE RETIRING AND I WILL NOT INVEST IN FNB AND IT IS A LARGE AMOUT NOW I NOW WHY PEOPLE ARE GOING TO PTHER BANKS. OTHER BANKS / NEDBANK AND CAPITC HAVE ALL HELPED THEM BUT FNB WESTBANK HAVE NOT WHEN I RETIRE I WILL BE CLOSSING MY ACCOUNT BYE BYE Basil Knight ***