Dont call it fast application if you can't deliver

Item: FNB (First National Bank)
Rating: 2
Author: Boitumelo M

I am still waiting for a response on my application! <br> <br> I always advocated for FNB but not anymore. I am appalled and shocked.<br> <br> If this is how you treat loyal customers I have no business banking with you. It is true Nedbank is market leader when it comes to customer service. I suggest you change the name/s of services that you offer

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Replies (1)

FNB (First National Bank)'s replyOfficial

25 Sept 2015, 15:21

Hello TumiM2013,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 766716.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply25 Sept 2015, 15:21

Official