SW
Susi W

1 reviews | Active since Mar 2009

22 Jul 2015, 15:19

Dont bother with FNB

Can you imagine asking to meet a Client Portfolio executives superior and then getting a reply like this??<br> <br> \I have addressed the meeting request with my senior management and they want the complaint in writing regarding my services to assess the necessity before they agree to meet."<br> <br> No wonder people are moving away. Never have we had to deal with a relationship manager like this. Let hope Standard bank will welcome our 50Mill business"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jul 2015, 15:32
Official
Hello Susi,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 726146.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)