1 reviews | Active since Apr 2016

26 Nov 2016, 19:01

Dont bother taking a credit card

<p>They sent me a notification once to say since i didnt only transact with my credit card i will not much ebucks. Annoyed as there's always a catch with fnb... i start using my credit card only.</p> <p> </p> <p>Unfortunatly... these credit *****s insisted now in an informal way... that i use only credit.. and even though i have enough funds in my damn cheque account when my card declines due to credit limit being low they charge me 8.50 each time!!!! What a stupid waste.</p> <p> </p> <p>They even took away my sons fluid account off my profile... i spent an hour at the bank with no luck. They didnt even send an email to apologize!</p> <p> </p> <p>Well i intend moving on monday to absa because you are simply as worthless to me as i am to u!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2016, 12:46
Official

Good day Ms. jamila-ebrahim

Thank you for reporting your service experience with FNB and apologize for any inconvenience caused in this regard. Kindly note that we have logged a high priority complaint in this regard with the following following reference number: ***.

You will be contacted with feedback in 24 to 48 working hours.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***