1 reviews | Active since Dec 2012
Dont bother asking questions - it takes a minimum of 2 months to repond
A minimum of two months ago I requested information specifically pricing on a merchant terminal . I finally got a phone call yesterday to ask if they can send me through the information - so it took them two months to respond to my request? They just lost business as I joined a different bank - useless!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Merchant Services for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Merchant Services for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)