Don’t bother!

Here I am again, complaining about useless FNB. I wish banking with you was a seamless process . It pains me to have to ever call into your call centre. You get transferred thousands of times and ultimately never even reach the people you need to speak to. We missed a call from yourselves yesterday Regarding an application of mine and my husband. We received a sms stating you will call back. It’s 24 hours later and wow no surprise no call. Our application can’t be finalised because the consultant hasn’t bothered tried calling again and when you call in it’s not possible to speak to that department. When I tried calling the consultant who assisted us with the application I was told by the call centre that it’s Friday and she’s already away - wish I had that convenient life! I cannot wait for discovery bank to start processing home loans so I can escape this endless **** service that FNB has :( it is honestly nauseating how difficult it is to communicate with you guys and get any action from your side. You should’ve changed your logo to a broken tree because that’s how your service is! Broken and lacking! I’ve struggled with my credit card in the past, my ebucks, my account and now my home loan. Will you ever be efficient? Doubt it