1 reviews | Active since May 2017
Don't bank with FNB Business
FNB Business Banking, new business bank account - worst experience ever. *********** staff. Continually requesting the same documents and every time I submit it, I receive an email stating it will take 3 days to conclude. This has been going on since 12 June 2018. Now I have a customer who made a transfer and the account is still inactive after 4 phone calls, 5 emails and numerous promises to escalate.
Been banking with FNB for 26 yrs and is a Private Client.
Very very disappointed.....
Good day Theresa Consciencia,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to the relevant department who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Theresa Consciencia,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to the relevant department who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)