DON'T BANK WITH FNB!!!

I used to be a FNB Private client. Firstly, I have tried multiple ways/avenues to cancel my credit card. I settled the amount and it took 5 WEEKS for a settlement letter or any feedback for the account tot finally be closed. After charging me interest on a R0 balance for 1 month as well. After many irate phone calls and emails EVENTUALLY this was resolved after I refused to pay it.

Now history is repeating itself. There must be some secret code that will allow me to close my Cheque account now. I called on 17 May. Received an email and reference number and was told an FNB consultant would contact me within 5-7 working days. Lo and behold, 2 weeks later I had to phone back as I saw my FNB account is still active and has a negative bank balance due to bank charges going off. Again, how convenient. Another email was received after another irate phone call saying I need to go into a branch to close the account?? Their consultant couldn't have told me this 2 weeks ago? Or was this just something they thumb sucked so they could ***** money from me again? I'm refusing to pay these bank charges. There was no follow up after replying to them informing them of such. So another email was sent today calling them out on their lack of common courtesy. The saga continues... moral of the story... DON'T BANK WITH FNB! they were a great bank... goodness knows what happened...To be continued...