Dont bank with FNB
FNB - OnHold Intructions are misleading and costing clients money! I have a query, and so the one dept say they are transferring me to another dept that apparently can assist... yet here I am, after having listened to the on hold music for 1:32:07 and counting - the instruction is not saying its past business hrs or anything like that... another thing, every so often that plays an instruction to leave a message and someone will call back during office hrs - I have left numerous messages for which i have yet to receive a call back.
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FNB (First National Bank)'s replyOfficial
18 May 2019, 09:04Good Day Ruan Fourie
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***F
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***F
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply18 May 2019, 09:04
Official
Good Day Ruan Fourie
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***F
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***F
Regards, Hello Peter Team Tel number: ***