JH
Janine H

1 reviews | Active since Sept 2017

06 Mar 2019, 10:43

Don't bank with FNB!!!

FNB Ebucks rewards changed to "aligned products only". This means if you have a premier cheque card without the premier credit card, you do not receive ebucks!!! Wow FNB, so in order for me to get rewarded by my bank, I need a credit card and use it. How sneaky are you? ' What if I don't want a credit card? Oh sorry, then you won't receive ebucks.

You are just terrible, seriously. No words can describe how disappointed I am in your bank. I will definitely be moving to a better bank and I will let everybody know how bad you are! Disgusting...

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Mar 2019, 12:18
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

*** (option one)