1 reviews | Active since Jul 2010
DONT BANK WITH FNB
TODAY I TRIED TO BUT A LOTTO TICKET ON COMPUTER I PHONE AND I PAD ALL MY LIMITS ARE CORRECT HOWEVER IT DOES NOT ALLOW ME TO PURCHASE A TICKET ONLINE BANKING ON HOLD 23 MINUTES *********** CALL CENTER OPERATOR TELLS ME TO GO TO THE CAFE TO BUY MY LOTTO TICKET HOLDING ON FRO A MANAGER ANOTHER 26 MINUTES TILL I PUT THE PHONE DOWN PRIVATE WEALTH ANOTHER 36 MINUTES ON HOLD TOTAL 86 MINUTES ON THE PHONE NO RESULTS GOOD BUY I WILL NOW GO TO THE CAFE TO BUY MY LOTTO TICKET THAT WHAT YOU GET FOR BEING A PRIVATE CLIENT
Good day andre11,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day andre11,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)