TvZM
Thys van Zyl MatthysvZyl

1 reviews | Active since Nov 2021

17 Jul 2024, 09:31

Done with FNB.

Received *****ulent activities on my account. Followed the steps through the app, with the hope the amount would not be subtracted. For some reason when it is *****ulent activities my account can be overdrawn. Phoned the ***** department. He did not answer any of my questions, closed all of my online accounts, deleted my online logins, then told me to go to the branch and dropped the phone in my ear.

At the Reitz branch I used a PC to reset my password, and that was it. None of my questions were answered again. I was told to go home and relax before coming back.

When asked to change some things on my account I was told that I can't because my account is in the negative..... Is that my fault?! I can't make payments when I don't have money, but when it is ***** FNB just allows overdrawn transactions? Done with this bank. As soon as I get a bank to buy over my home loan I am done. In the mean time I will get another bank to pay my salary to, and just pay the home loan straight to it's account.

0
Replies (0)