1 reviews | Active since Feb 2017
Don't want to close my account
<p>I changed banks due to the fact that FNB never wanted to assist me in home loan nor in my vehicle finance, after using them for more than 10 years. I had to go there 4 times to close my account. What is the worst is that THEY still charge me banking fees till the last day THEY managed to close the account. I feel it is very unfair as I have proof that I went there and tried to close the account the first time. Never the less they charged me an additional 8 days banking fees because THEY could not close the account.</p>
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
