1 reviews | Active since Jul 2015
Don't use FNB for a homeloan or related products
I had purchased a home 7 months ago via FNB at an interest rate of 8.05%. After having issues with with this home i then sold it and in process of purchasing another with FNB.<br> <br> First Blunder: After having a 30% increase in income and no debt other than the bond they priced my homeloan at 8.25% which is higher than previous. i accepted it.<br> <br> Second Blunder: i then came across the 'move your home loan product' which claims to cover your bond registration fees by 'moving your house not your home loan'. After weeks of challenges with Kwadwo Danqua (Personal Banker) trying to get this through, he then gave me feedback that FNB will allow me to use this product. He did point out to me that this product is only for FNB retail space and not for Private Client use, which i thought was rather prejudice and is not highlighted in the T's and C's on the website.<br> <br> What really ****ed me off was for me to use this product the pricing team can only accommodate 'move your homeloan product, if they move my interest rate from 8.25%(which i already signed and agreed upon) to 8.55%, which means it does cost you more. <br> <br> I am really disappointed with FNB. time to move banks i think<br> <br> Sachin Maharaj
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 719492.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 719492.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
