Don't switch to Private Banking

<p>I was a normal gold customer and very happy with my service, until i was called up by FNB to switch to private banking, IT IS THE BIGGEST LOAD OF BULL****, your account is controlled by this unreachable idiot that can never respond to emails or messages, the only people who are working in the division are the private banking call centre staff who are amazing but their acces is limited and then comes the time they have to refer you to the PRIVATE BANKER (unreachable idiot) in charge of your account. Today i needed help once again and only the UNREACHABLE idiot can assist, when i asked how to be released from private banking, low and behold only the unreachable idiot can assist with that. CAN someone at FNB contact my idiot and ask my IDIOT to release me.</p>