TH
Tony H

1 reviews | Active since Mar 2009

01 Sept 2015, 23:05

Don't put money in FNB and not used it!

Warning all FNB ewallet customers. Don't put money in FNB and then NOT USE IT ! They change your account status to dormant and then charge you dormancy fees to errode your balance and thereby take your money withoout providing a service.<br> <br> Not only do they NOT PAY you interest on this money but they have the ordacity to charge you for NOT USING YOUR MONEY.....<br> <br> Do you have to stoop so low to ******* your long and loyal customers? ... You are starting to use tactics like another bank I have dealings with who is not helping me move forward at all.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Sept 2015, 08:31
Official
Hello tonyh59,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 753143.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)