1 reviews | Active since Nov 2011
Don't Move to FNB Connect
<p>I signed up with FNB having been told it was easy to port my number. The new sim card arrived but I was unable to port my number from Voadcom. FNB has sent me an invoice for over R1000 for 2 months usage even though the SIM was never in use.</p> <p> </p> <p>Moving to FNB Connect is not as easy as it seems.</p>
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 958972.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 958972.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)