DS
Dillan S

1 reviews | Active since Jan 2014

15 Feb 2016, 10:17

Don't ever do business with them!!!

Good day to customers and future customers. I warning you as a victim of FNBs neglect and incompetence!!!<br> <br> I have been struggling for weeks now to get proof of my credit card account only for it to be wrong again!!! My address is wrong I have requested it before and they sent me the d PO address which has been updated! I also received the wrong persons statement MS GS Boswells whom im trying to track down in the hope that she will ****** Sue you for you for the shocking neglect !!!! Your staff also<br> Cant speak well english! I struggle to understand the one im speaking to who has to liaise with the credit department!!! I will give you over to the legal union I am a member with now since you incompetence and neglect prevailed to many times!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Feb 2016, 10:22
Official
Hello Etiquette1994 ,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 868787.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)