RL
Ryno L

1 reviews | Active since Oct 2013

13 Feb 2015, 10:18

DON'T CARE ABOUT CLEINTS LIFE

I have never worked with such a unpleasant Insurance before! I have submitted a claim in Nov'14 witch involved a 3rd party, although the service was brilliant with the help of Palesa and Rodney, my car was fixed in 2weeks, but now 3 months later 60emails and complains and trying to get hold of them is a issue and a headache, The 3rd party is threatening my life and those around me and after sending all the messages to my insurer that is suppose to protect me and assist me, they do just the opposite and has a no care attitude and do dot realise how important this is. They always promise to call you back but never do, I am fed up with this and don't know what to do anymore! <br> <br> Siyabulela who is from the 3rd party claims department has no client service at all. he will not contact you or take your call or try and assist you nor respond to mails, Bathetic - cant believe that one should go trough all this trusting these people with your life and paying them a monthly fortune for this service and this is what you get, I mailed Management as they also do not call you back but by my surprise no response<br> <br> I bet they will not even call or response to this complaint as well,<br> <br> Bathetic

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