DON'T BUY DEVICES FROM FNB

<p>My Fnb purchased Sony cellphone is under guarantee, phone stopped charging, so I call and Fnb sends my phone in for repairs to JHB. The service centre sss cellulare(another problem) claims that this doesn't fall under the guarantee. Long story short, I then request Fnb to return my phone consultant I spoke to said they will return my phone I just have to pay sass cellular a not accepting quote fee But the lady I spoke to at Fnb went on leave and I have been trying to get hold of her (she' was back from 4.1.17) because other staff at Fnb is saying I should pay for courier fees. When I was told no I don't pay for courier fees, so why Did Fnb send my phone to Jhb , I DID NOT SEND IT THERE ! It's been 2 months and I still don't have my phone back. The quote to fix my phone which I was not informed that would fall out of guarantee is 850(something like that) THERE IS NO FNB STORE TO WALK IN HAVE YOUR PHONE LOOKED AT, THEY SEND IT JHB WITHOUT YOUR KNOWLEDGE THAT YOU HAVE TO PAY ALMOST 450 TO GEY IT BACK UNFIXED</p>