FP
Franscois P

1 reviews | Active since Mar 2011

04 Jun 2015, 10:42

Doesn't care for individuals

Ebuck are quick to penalize one for not accepting their spam emails and smses but they can't send a reminder of a stupid policy and wants to put you on the lowest level possible. And then they just say stuff it when one makes a complaint to them about it.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jun 2015, 15:37
Official
Hello Franscois,

Thank you for raising your complaint with us.

As per your telephonic conversation with Aaqidha, you complaint has been escalated to your Private Banker for further assistance who will be in contact with you.

Your reference number is: 687194

Regards,
The eBucks Team