DOES NOT LIVE UP TO THEIR STANDARDS

<p>I am so furious right now. I started with the FNB connect in March 2017. On the 25/03 I was debited R202 AND r142 respectively for the two sim cards i have. One is a 2G and the other 1G. I was double debited which was explained to me that it was for March and April. I then at the end of March sometime requested that I be migrated to a 5G and a 2G and I was told it was effective on 01/05. Yesterday I called in and confirmed that this will be happening and they confirmed telephonically as I was still on the 2G and 1G. I was debited R407 AND R137 this morning. When I called in I was told it was because they debited me for April and for May? ***?????!!!!!!!!!!!!! I WAS DEBITED FOR FLIPPEN APRIL IN MARCH ALREADY??? I will be reversing ALL the monies R407 and R137 as this was not part of the contractual agreement whereby FNB can just deduct money as they please. I did not have a 5G in April as it was only due as of the 1 May. ONLY R352 was to be deducted from my account yet a R544 was deducted a whole R192 more. If my data is cut because of this I will take this further.You provide a service which I paid for already. I want this rectified ASAP. Your service sucks big time and I think that I have had it and I no longer want to bank with FNB.</p>