RB
Richard B

1 reviews | Active since Mar 2011

03 Oct 2016, 09:18

Does no one at FNB know what a group life policy or debt protection policy is

<p>I have been trying for over a week to get a quote on a group life policy and I have been shunted from pillar to post.</p> <p>I have reached my wits end as each clown I have spoken to has refered me to some else who have tried to sell me funeral policies , life insurance and investments. Could one of your senior management from the Ivory Towers contact me to sort this matter out , failure to sort this matter out would mean that I take my accounts and bond to another bank that would be willing to assist</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Oct 2016, 12:51
Official

Good Day Mr Beatson,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)