TS
Timothy S
1 reviews | Active since Jan 2019
17 Jan 2019, 12:09
Does managent exist at FNB?
I am still waiting for a a manager to phone me from FNB. Three days have gone past no contact from the premier banking. Seriously this is embarrising service from from FNB, i feel sorry for the call agents stuck in a middle of a complaint due to management not wanting to make contact with there clients. Does the CEO know about this poor service offered by his brand?
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Jan 2019, 09:35Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards , Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards , Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply18 Jan 2019, 09:35
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards , Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards , Hello Peter Complaints Team
*** (option one)