MP
Miquette P

1 reviews | Active since Mar 2009

21 May 2018, 09:41

Does FNB want our business?

I have requested a Call-me-back service from the website more than two weeks ago. I have subsequently emailed as well. I still have had no response. Our business account is with FNB and both shareholders bank with FNB personally as well. I need more information about your tourism business offering as this is the industry we are operating in. The service is absolutely atrocious, though. Do you really want tourism business?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 May 2018, 10:16
Official

Good Day Miquette,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***