1 reviews | Active since Nov 2011
Does FNB's Online Account Opening Really Work???!
FNB SA's online channel for account openings is inefficient. What they advertise and what you experience are two different things.<br> <br> I tried to open a business account online a few years ago and they completely messed it all up. I had to go to the branch and start all over.<br> <br> Fast forward to today, I see the same thing about to happen. I got an email from their accounts opening department asking me to sign and email back some documents with other additional documents. I did just that only to be requested again to sign and send the documents. I sent a response asking to be called to see what the issue is as I had sent the documents already and got a confirmation email.<br> <br> I am still waiting for a phone call and for my account to be activated.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Account fulfilment who will provide you with feedback.
The reference number is 812277.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Account fulfilment who will provide you with feedback.
The reference number is 812277.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
