DOES FNB LIFE EVER PAY OUT..........!!!!!!!!!!!!!!!

MY LATE FATHER HAD A POLICY WITH FNB LIFE MY LAWYERS AT LEGAL AID SOUTH AFRICA MADE A CLAIM OVER NINE MONTHS AGO AND STILL THEY HAVE NOT PAID OUT . WHEN THEY CALLED FOR A FOLLOW UP THEY SAY THEY HAVE MADE THE DEPOSIT HOW EVER THE MONEY CAN NOT BE TRACED INFACT ITS NOT THERE, WHEN THEY ASKED FOR A PROOF OF PAYMENT THEY GO AWOL. THE SUFFERING AND PAIN THEY ARE COURSING MY FAMILY IS TOO MUCH NOW BECAUSE WE HAVE TO REVISIT THE LOSS OF A LOVED ONE EVRY TIME WE HAVE TO DEAL WITH THIS PROBLEM. AND APPARENTLY ITS A THING FOR FNB LIFE NOT TO PAY OUT IN TIME.