DOES FNB CALL CENTRE AGENTS KNOW WHAT THEY DOING?

Item: FNB (First National Bank)
Rating: 2
Author: Chere M

Terrible Service, Absolutely disgusting. First of all it sounds like all the call centre agents are half a sleep besides that, they do not their business. What happened to the saying \Customers can hear you smile over the phone"I'm utterly disgusted"

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

07 Jan 2016, 10:47

Hello buitendagchere,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 844086.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply07 Jan 2016, 10:47

Official