1 reviews | Active since May 2016

29 Sept 2016, 11:14

Does anyone at FNB know what is going on

<p>I have been battling with FNB and FNB Insurance since Monday to add a debt protection policy in my name. My wife and I have a One Account in my wifes name and with me having full Power of Attorney on this account. Currently my wife has a policy with FNB No Cp ********** 65 , the stonewallers who answer the phone will not give me the full details on this policy despite me having poerw of attorney I have also tried for the last 2 days to get a similar policy in my name so that my wife may be protected in the event of my death or disability. I have been shunted from pillar to post with no resolve. If there is any intelligent life out there please contact me.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Sept 2016, 12:15
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)