***** Customer (Dis)service

Ive never seen such grand advertising and display of "fantastic service" and then in real life experienced the polar opposite. I am resorting to hellopeter.com after trying to lodge a complaint on their ***** app, just to have a "This service is not currently available" message after typing it. These people make you jump through hoops to get a browser verified to use their online banking. I have never come accross anything like this. I have been on the phone nearly half an hour holding (listening to a voice telling me about how busy the call center is) just to hang up, because their call killed my airtime.

I need two issues resolved: fix the "unverified browser" issue because this is ******* to be honest.

And then Share Zero accounts. I spoke to a consultant TWICE about having these accounts closed and the funds transfered to my savings, BUT STILL they are holding back.

I advise people stay away from this bank. I am moving my business and my new venture I am starting over to a real bank. Bank of the changeables? VERY FUNNY you guys have jokes.