Documents lost again for opening account

Item: FNB (First National Bank)
Rating: 2
Author: Corne D

I have an account that was opened and still appear on my online banking. The account was frozen because one document was outstanding. Now I have to submit almost all the documents again. Painful process. Stay away from FNB Business if you are looking for efficient service.

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Replies (1)

FNB (First National Bank)'s replyOfficial

11 Jan 2016, 16:08

Hello Corne van ver,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 846374.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply11 Jan 2016, 16:08

Official