LR
Linda R

1 reviews | Active since Mar 2015

17 Mar 2015, 09:29

DO YOUR RESEARCH WELL BEFORE JOINING FNB

Called FNB re commercial appl 4 petrol and crt crd for bussin yesterday,after sending application 4 above + 4 wks ago.Yet every day I get mail req appl form. Now, if I did not submit appl form, why am I getting daily mails then! I am further irritated by the fact that nobody bothered picking up the phone and call me? I had to phone. I am horrified at the fact that you insist that the repmts on the crt card p/mnth is compelled to be deducted by d/order at the end of that month. I don't believe they have even taken the time to look at my entire profile with FNB (pvt &amp

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Mar 2015, 11:36
Official
Hello ***.,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 648139 .

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)