Do you want me to beg to be apart of you team, is that what it takes??

I am absolutely livid with the service, I called in on the 17th on March for a new cheque account. The cards were sent to me. I put the pin in and it didn't work. I called the lady and she said all I had to do was go to the ATM. I called in and send 45 min going from pillar to post and they told me one document was missing, I sent that still nothing. I asked to speak to a manager and was told NO. I put in a complaint - ********** then on twitter twice, still nothing. I just want my account active.