1 reviews | Active since Nov 2009

12 Aug 2016, 09:35

Do you really want to help?

<p>I cant believe my bank dont want to tell me who made a deposit into my account. Unbelievable.</p>

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Aug 2016, 09:50
Official

Good Day

please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 990120

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)

's update11 Oct 2016, 18:33
Reviewer Update

Thank you for helping me. It will be nice to have quick responce telephonically.

FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2016, 10:48
Official

Good Day

Thank you for your postings and changing the review status.

We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction however we sincerely apologise for the frustration caused should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.

Best Regards,

Complaints Resolution

Daffnie Govender

***

***