Do you really care about your clients

I have been a loyal client of FNB for a couple of years. I was even employed by FNB a couple of years ago. Life takes you through ups and downs and 18 years ago in a recession I was declared bankrupt. Though out my bankruptcy and rehabilitation I still stayed a client of FNB. Now 18years later I still get penalized by FNB. I contacted FNB wanting to find out why I can’t get a better bank account, I was told that FNB has placed a block on my profile so that I can’t get any credit from the bank. So please can someone at FNB explain to me, I opened a business account with you, I opened investment accounts with you, I even had a personal loan with wesbank in 2021. In 2021 I got finance from Wesbank to buy a car, a car that I paid up within 7 months. This year March I got finance again from Toyota Finance (wesbank) for almost R600 000 for a car. Why is it that FNB placed a credit block on me but wesbank/ Toyota finance can give me credit. Standard Bank gave me a credit card 5 years ago with a R42000 limit, you are more than welcome to check ITC or call them I have not missed a payment. But at FNB I am good enough to pay your service fees and to have a basic bank account is that it ? I am not looking to make debt , I am just looking for a better main account. Please can you look at my profile, look at my income, and decide if I am a client worth keeping.