HJ
Helene J
1 reviews | Active since Feb 2011
22 Jun 2021, 22:01
Do you ever respond to anything?!
Trying to close my credit card account, am told to email a specific address. Three weeks and four emails later, I don't even get an automated response. Also your App chat agents are pathetic! Didn't even bother to respond to my query, I have screenshots! I am overseas, +***83
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Replies (1)HJ
Helene J's updateReviewer Update
26 Jun 2021, 20:59I would like to thank Faranaz for contacting me and resolving this matter quickly and efficiently. It's a pity that one has to resort to formal complaints before receiving good service and good employees like Faranaz has to deal with the results.
HJ
Helene J's update26 Jun 2021, 20:59
Reviewer Update
I would like to thank Faranaz for contacting me and resolving this matter quickly and efficiently. It's a pity that one has to resort to formal complaints before receiving good service and good employees like Faranaz has to deal with the results.