DO YOU ACTUALLY WANT NEW CUSTOMERS FNB? OR IS THIS NOW THE "NEW YOU"??

IS IT REALLY THIS DIFFICULT TO BE A PAYING CUSTOMER - WHICH OTHER BANK WANTS MY BUSINESS?

Opening a basic business banking account with FNB has been disastrously difficult from the moment I clicked the online "Apply Now" button.

Links that don't work, options that don't cater for the bare minimum situations, emails that go unanswered for days, and service desk call center's that leave you waiting 30+ minutes and counting (I had to hang up as there was just no answer after multiple attempts).

I was advised by friends and colleagues that "FNB was the best of a bad bunch!" - I would HATE to see the competition if this is the feedback from your own customers. But maybe I should explore them? Any other South African bank willing to get in touch with me?