ZR
Zulfaa R
1 reviews | Active since Dec 2016
20 Jun 2019, 10:29
DO U KNOW HOW TO RESPOND FNB...
Disappointed... What is your turn around time to respond to email. Clearly your automated responses are mis informing people. I’m waiting for over a week now for FNB to respond. Your consultants don’t answer the phone after holding on for fifteen minutes. I'm paying for the phone call FNB at least train your consultants to say HELLO not just to breath over the phone. ANSWER MY EMAILS FNB….. OR PHONE ME OR RESPOND ANYWAY OTHER WAY.
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FNB (First National Bank)'s replyOfficial
20 Jun 2019, 12:38Good Day Zulfaa Raucks
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply20 Jun 2019, 12:38
Official
Good Day Zulfaa Raucks
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***