nM
nathi M
1 reviews | Active since Mar 2009
10 Jul 2015, 13:12
Do they have customer service
A few week back I bought airtime for R50 but never received it. I called them to rectify and they promised to come back to but never did. I phoned again and they said they will but never did again. My question is are they really serious about customer service??REFERENCE NUMBER FOR PREPAID QUERY : 148535: Shannon Barris ? Customer Service Consultant ? Cellphone Banking & eWallet ? FNB Retail Banking<br> 396 Kent Avenue,
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FNB (First National Bank)'s replyOfficial
10 Jul 2015, 13:50Hello nate07,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 720125.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 720125.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply10 Jul 2015, 13:50
Official
Hello nate07,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 720125.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 720125.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)