CS
Christopher S
1 reviews | Active since Nov 2018
13 Nov 2018, 09:39
Do not want legal assistance from Tony thank you bye
I'm writing my final exams so I pulled a all nighter I get called awake and while speaking to Tony he wanted to sell his legal product to me telephonically and he was very professional yes, but I'm just not interested and when I stopped him to tell him that I am just in no way interested he just went "Okay thank you for your time bye" and before I could even properly say No Hard feelings he drops the phone on me.. I've been with FNB for long I'm happy with their services but people that can't take no for an answer.. Check yourself before you wreck yourself PS FNB I still love you ?
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FNB (First National Bank)'s replyOfficial
13 Nov 2018, 11:06Good day Christopher,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply13 Nov 2018, 11:06
Official
Good day Christopher,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)