DO NOT USE THIS BANK AS THEY DON'T PROTECT YOU AGAINST FRAD ON THEIR PLATFORM.

This is the 3rd complaint on this site about the same thing and FNB I will continue until I get a resolution. More than R70k was ****** from my account through a number of VERY suspicious transactions. I used the FNB app and logged the ***** claim as well as cancelled my card. An hour later I had a conversation with FNB on the app to confirm that it was logged etc. Thank goodness for that because after that the did not know anything about it. They said it should take 7 to 14 days. On the 2nd complaint of no feedback and no resolution they said they are working on it and it can take up to 31 days. It's now two months and NO feedback. FNB.....I will keep on notifying your poor customers of your pathetic service until I get my cash back and then I will close my account. After reading this you will again give me letters of how urgently you are taking this.....now doubt system generated.