1 reviews | Active since May 2015
DO NOT USE MEYERSDAL FNB ATM
I drew money to pay for a loan car. R1300.00 to be exact. However when counting it with the Driver there was only R1200.00. We counted it 5-6 times to check but still R100.00. I reported this as you don't want this to happen to anyone else. I went through the system got a ***. They did a check of the machine and I was noted that it was an INDEPENDANT check so this could not be WRONG IN ANYWAY kind of thing. And it checks out so basically sorry for me. Why would I lie about R100? Seriously? The machine obviously gave someone R100.00 more, but who would phone in to say listen I got R100.00 too much??? Am I right? This is a machine, they make errors. Over an above this there is no let me talk to the manager and arrange that the R100.00 gets refunded. NOTHING. I just get a sorry this is how it is. So how many times has this happened to people? I think its time to swop banks when they just don't care, you become a number and oh so sorry for you. I don't want to hear about procedure this and that to give me the they are not liable. I am a client, I told you what happened. Like I said would I go through this trouble if this wasn't true... NO!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678487.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 678487.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
