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Nomsa N
1 reviews | Active since Mar 2015
28 Feb 2019, 10:56
DO NOT USE FNB,,,,,,DO NOT USE FNB, DO NOT USE FNB
THEY SEND YOU PILLAR TO POST FOR DEBIT ORDER REVERSAL. THEY DEBITED MY ACCOUNT WITH ALL MY MONEY NOW I WILL BE HOMELESS FROM TODAY AS ITS MONTHEND..I MADE ARRANGEMENTS WITH THEIR COLLECTORS FOR LESSER AMOUNT BASED ON MY AFFORDABILITY BUT THEY TOOK 5TIMES THE MONEY WE AGREED ON SAYING ITS FOR CREDIT CARD..WHAT IS THE ARRANGEMENT FOR IF YOU CAN JUST DEBIT UNAUTHORISED??? WANT TO CLOSE MY ACCOUNT AND LOOK FOR ANOTHER BANK SINCE THEY ARE NOT THE ONLY ONE IN SA. THE PEOPLE WHO MY ACCOUNT IS WITH SAID THEY NEVER SENT ANY DEBIT REQUEST CAUSE THEY DON'T HAVE MY ACCOUNT DETAILS.
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
28 Feb 2019, 12:03Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply28 Feb 2019, 12:03
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
*** (option one)
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Nomsa N's updateReviewer Update
28 Feb 2019, 12:43Thank you, will hear from them. The money is for my rent and is due today......Please refer my query to the people who closes accounts as i want to close my account with FNB
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Nomsa N's update28 Feb 2019, 12:43
Reviewer Update
Thank you, will hear from them. The money is for my rent and is due today......Please refer my query to the people who closes accounts as i want to close my account with FNB