LB
Lloyd B
1 reviews | Active since May 2022
11 Mar 2024, 12:38
DO NOT USE FNB - WORST BANK EVER
After years of banking with FNB and previously considering them the best bank. I take this back. They have decided to block my account with Google so that no payment can go through and after waiting in the call queue for 20 minutes, the consultant when hearing my issue decided to hang up instead.
Now the secure chat consultant is telling me my cvv is wrong even though many transactions have gone off here before. Am I maybe not speaking English? My account was blocked by FNB. Simply unblock it ? How hard is this ??
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Lloyd B's updateReviewer Update
11 Mar 2024, 15:04I was supp**** with your ***** department's number to handle this and when I called their office was "unavailable until further notice" and since this was posted FNB has been very fast to send automated emails telling me they are handling it but not a single person bothering to actually reach out. Such a simple fix. FNB has truly dropped the ball.
LB
Lloyd B's update11 Mar 2024, 15:04
Reviewer Update
I was supp**** with your ***** department's number to handle this and when I called their office was "unavailable until further notice" and since this was posted FNB has been very fast to send automated emails telling me they are handling it but not a single person bothering to actually reach out. Such a simple fix. FNB has truly dropped the ball.