1 reviews | Active since May 2010
DO NOT USE FNB NAVCAR!!!
Terrible functionality of Nav-Car functionality. FNB does not do enough to ensure that communication is effective and efficient with their outsourcing partner RoadProtect to allow for professional communication.
I had ordered a license disc for renewal purposes early in December as the disc is to expire the 31st of December. Although the application was blocked, I paid all outstanding fees and a reprint was issued.
This morning when the courier brought the “license disc” I am dumbfounded as to find the original document that states an enforcement order is blocking the application. Does FNB not ensure that these applications are monitored accordingly?
I am still awaiting the official reprint that includes my new license disc. Pathetic service for the additional R199 that you charge.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
