KL
Kim L

1 reviews | Active since Mar 2014

20 Jan 2020, 18:35

Do not use FNB Forex.

Disgusting service, your forex advert is deceiving stop lying to customers how simple and easy to send money to over sea's, money was sent 10 days ago till now benefiary have not received the funds, I called the forex call centre they said will get back to me which they haven't. Someone called Begg soekyna keep sending me email to provide my details which I have provided again and again, stop working like a robot pick up the phone and call your customers get all the details in order! If I knew it FNB don't know what they doing I would have sent forex with a proper bank.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jan 2020, 10:16
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***