JH
Justin H

1 reviews | Active since Sept 2013

19 Aug 2018, 10:46

Do not use FNB for PayPal payouts they withhold your money

I have a paypal account linked to my FNB account, i cashed out my PayPal account into my FNB account (after many frustrating calls to FNB to get it linked) and now when i want to access my account it gives me anE96 error saying user not permitted to access this process. FNB is withholding my money from me without a reason, please advise WHY????? This after they take a 1.5% commission for facilitating the payout and then they refuse to allow you access to your funds!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Aug 2018, 10:20
Official

Good day Justin,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)